Privacy Policy
How WebCo Pakistan collects, uses, and protects your information
Plain English Summary: WebCo Pakistan only collects information you choose to give us — like your name and phone number when you contact us. We never sell your data to anyone. We use it only to respond to your enquiry and deliver your project.
Introduction
Welcome to WebCo Pakistan ("we", "our", or "us"). We are a professional WordPress web design agency based in Karachi, Pakistan, operating at webcopakistan.com.
This Privacy Policy explains how we collect, use, store, and protect the personal information of visitors to our website and clients who use our web design services. By visiting our website or contacting us, you agree to the practices described in this policy.
Applicable law: This Privacy Policy is governed by the laws of Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016 and applicable provisions of the Personal Data Protection Bill of Pakistan.
Information We Collect
We only collect information necessary to provide our services. We collect information in the following ways:
Information you provide directly
- Your full name and email address
- Your phone number or WhatsApp number
- Your business name and type
- Details about your website project or service requirements
- Any files, images, or content you share for your project
Information collected automatically
- Your IP address and approximate location (city/country level)
- Browser type, device type, and pages visited
- Date and time of your visit and referring website
We never collect: Credit card numbers, CNIC numbers, passwords, or any sensitive financial information through our website. Payment is handled directly via bank transfer or JazzCash/EasyPaisa with no data stored on our systems.
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Respond to your enquiry | Name, phone, email | Your consent |
| Deliver your website project | All project details | Contract performance |
| Send project updates | Phone, email, WhatsApp | Contract performance |
| Send invoices and receipts | Name, email, business name | Legal obligation |
| Improve our website | Analytics data (anonymous) | Legitimate interest |
| Showcase our work (portfolio) | Your website URL and name | Your consent |
We will never: Sell your personal information to third parties, send you unsolicited marketing emails, or use your information for any purpose not listed above without your explicit consent.
Cookies & Tracking
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Make the website function correctly | Session |
| Analytics cookies | Google Analytics — understand visitor behaviour | 2 years |
| Performance cookies | Measure page load speed and errors | 1 year |
| Social media cookies | Facebook Pixel for ad performance (if active) | 90 days |
You can control and delete cookies through your browser settings. See our full Cookie Policy for details.
Third-Party Services
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis | View |
| Google Fonts | Website typography | View |
| WhatsApp Business | Client communication | View |
| Facebook / Instagram | Social media presence | View |
| Cloudflare | Website security and speed | View |
Data Storage & Security
| Data Type | Retention Period |
|---|---|
| Client project files and communications | 3 years after project completion |
| Enquiry messages (non-clients) | 6 months |
| Invoice and payment records | 5 years (legal requirement) |
| Website analytics data | 26 months (Google Analytics default) |
Security measures
- Our website uses HTTPS SSL encryption
- Access to client data is restricted to authorized team members only
- Strong passwords and two-factor authentication on all accounts
- Client files stored in password-protected cloud storage
- Regular website and plugin updates to prevent vulnerabilities
Your Rights
| Your Right | What It Means |
|---|---|
| Right to Access | Request a copy of all personal data we hold about you |
| Right to Correction | Ask us to correct inaccurate or incomplete information |
| Right to Deletion | Request deletion of your personal data |
| Right to Object | Object to us using your data for marketing purposes |
| Right to Portability | Request your data in a machine-readable format |
| Right to Withdraw Consent | Withdraw consent at any time |
We will respond to all valid requests within 30 days. Contact us at webcopakistan@gmail.com or WhatsApp +92 310 2174043.
Children's Privacy
Our web design services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe your child has provided us with personal information, please contact us immediately at webcopakistan@gmail.com and we will delete it promptly.
WhatsApp Communications
WebCo Pakistan uses WhatsApp Business as our primary communication channel. When you message us:
- Messages are stored within WhatsApp and subject to WhatsApp's Privacy Policy
- We use your number only to communicate about your project
- We will not add you to broadcast lists without your permission
- We will not share your number with any third parties
- You can ask us to stop contacting you by messaging "Stop"
Our official WhatsApp: +92 310 2174043 — This is our only official number. Beware of anyone else claiming to be WebCo Pakistan.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes we will update the "Last Updated" date at the top of this page and post a notice on our homepage for 30 days. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
| Contact Method | Details |
|---|---|
| Business Name | WebCo Pakistan |
| Website | webcopakistan.com |
| webcopakistan@gmail.com | |
| +92 310 2174043 | |
| facebook.com/webcopakistan | |
| Location | Karachi, Sindh, Pakistan |
| Response Time | Within 24-48 hours |
WebCo Pakistan — We Value Your Trust
Professional WordPress Web Design · Karachi, Pakistan